Cookie Policy

1. Introduction

This Cookie Policy explains how LimeworkTechnologies LLC uses cookies and similar technologies on RateAgent.io. By using our Platform, you consent to our use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as security, session management, and accessibility. You cannot opt out of essential cookies.

• • Session cookies: Maintain your logged-in state
• • Security cookies: Prevent fraudulent activity
• • Load balancing cookies: Ensure Platform performance

3.2 Functional Cookies

These cookies remember your preferences and choices to provide enhanced features.

• • Language preferences
• • Search filters and saved preferences
• • Recently viewed agents

3.3 Analytics Cookies

These cookies help us understand how visitors use our Platform.

• • Google Analytics 4: Tracks page views, user journeys, and engagement
• • Microsoft Clarity: Records user sessions for UX analysis
• • Hotjar: Captures heatmaps and user feedback
• • Segment: Collects and routes analytics data

3.4 Marketing Cookies

These cookies track your activity to deliver relevant advertisements.

• • Advertising cookies from third-party networks
• • Social media cookies for sharing features

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our Platform:

• • Google Analytics (analytics.google.com)
• • Microsoft Clarity (clarity.microsoft.com)
• • Hotjar (hotjar.com)
• • Stripe (stripe.com) for payment processing

5. Cookie Duration

Session cookies: Deleted when you close your browser.

Persistent cookies: Remain on your device for a set period (typically 1-24 months) or until you delete them.

6. Managing Cookies

6.1 Browser Settings

Most browsers allow you to control cookies through settings. You can typically:

• • Block all cookies
• • Block third-party cookies
• • Clear cookies when closing the browser
• • Receive notifications when cookies are set

6.2 Cookie Consent Tool

When you first visit our Platform, you will see a cookie consent banner. You can adjust your preferences at any time through our cookie settings.

6.3 Opt-Out Links

For specific analytics services:

• • Google Analytics: tools.google.com/dlpage/gaoptout
• • Microsoft Clarity: Contact Microsoft support
• • Hotjar: hotjar.com/legal/policies/do-not-track

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

• • Without essential cookies, the Platform may not function correctly
• • Without functional cookies, preferences will not be saved
• • Without analytics cookies, we cannot improve our services based on usage data

8. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated date.

9. Contact Us

For questions about our use of cookies: